PRIVACY POLICY

Effective Date: April 18, 2025

Alpine Elite Physical Therapy ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website or engage with our services.

1. Information We Collect

We may collect the following information when you fill out a contact form, schedule a session, or communicate with us:

    •    Name

    •    Email address

    •    Phone number

    •    Relevant health or injury information you voluntarily provide

    •    Billing or payment details (if applicable)

2. How We Use Your Information

We use your information to:

    •    Respond to inquiries and schedule appointments

    •    Provide personalized physical therapy services

    •    Communicate important updates or reminders

    •    Process payments and generate invoices/superbills

    •    Maintain medical and billing records (in accordance with HIPAA)

3. How We Protect Your Information

We take your privacy seriously and use secure systems to store and manage any personal or health-related data. We follow industry best practices and comply with HIPAA (Health Insurance Portability and Accountability Act) standards to ensure your protected health information (PHI) stays confidential.

We do not share, sell, or rent your information to third parties.

4. Third-Party Services

If you use a third-party service to schedule an appointment or make a payment (e.g., Square, JaneApp, Stripe, or a booking platform), their privacy policies will apply. We recommend reviewing their terms to understand how they handle your data.

5. Cookies & Website Analytics

Our website may use cookies or third-party analytics (like Google Analytics) to understand website traffic and improve the user experience. These tools collect non-identifiable data like browser type or pages visited. You can disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to:

    •    Access or update your personal information

    •    Request a copy of your medical records

    •    Withdraw consent or request data deletion (where applicable)

    •    Ask questions about how your data is used

To do so, please contact us at [Your Email Address].

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.